Managing your health online
Using an online form PATCHS
There are many things you can do online at our surgery. Some tasks you can do using a website called PATCHS where you can:
- Ask a question
- Complete an online form to ask about a non-urgent medical problem
- Get information on self-care and community services
- Request a sick note
- Request a video consultation
You will need an account to use this website.
Using your NHS account or the GP system online
There are other tasks you can do online, like:
- order repeat prescriptions
- view your test results
- see parts of your health record
- check or cancel appointments
- see your vaccination record
Setting up an NHS account
- To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login
- Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.
Setting up SystmOne Online
To set up SystmOne Online for the first time:
- visit the surgery with photo ID so we can confirm your identity
- we will give you a username and password
- go to SystmOnline or use the app to register
Online Video Consultation
Accessing someone else's information
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access.
We can set this up for you if you are both registered with us.
To requests proxy access:
- collect a proxy access form from reception from 8am to 6:30pm
- visit the Practice with photo ID so we can confirm your identity
Linked profiles in your NHS account
- Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website or using your SystmOnline account
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